My Indigo Card – How to Built and Cancel My Indigo Card

My Indigo Card

The Indigo Platinum Mastercard (My Indigo Card) offers an option for those with less than perfect credit, according to the card’s website. However, it might not be ideal.

The card is issued by Utah-based Celtic Bank in a variety different designs and colors. However, don’t let this distract you from the potential high fees. This card is a costly way to build credit. There are better options for people with bad credit.

Here are some facts about this card.

How to build My Indigo Card?

My Indigo Card Platinum Mastercard reports all three major credit bureaus, Equifax, TransUnion and Experian. This is a great option for anyone trying to build credit, as these bureaus collect information that can be used to calculate credit scores.

Your payment history is an important factor in these scores. You can get better credit cards if you keep up with your payments.


You might not have to pay an annual fee depending on your creditworthiness. If you have bad credit, however, you may be charged an annual fee of $59 or $99. The $99 annual fee is reduced to $75 for new cardholders.

The more expensive the annual fee, you will find this card less attractive. Instead, you can save a few hundred dollars to get a secured card deposit. This would allow you build credit and eventually get your deposit back if you make regular payments. You will not be allowed to recover the annual fee.

This card charges an interest rate of 23.9% per year (rate correct as of March 2019). This is a typical rate for a card catering to those with bad credit. However, this means that you will need to carry a balance.

Pre-qualification does not affect your score.

Pre-qualify is a way to determine your chances of being approved for the My Indigo Card Platinum MasterCard. This will allow you to see if you are likely to be approved and what the annual fee will be without affecting credit scores.

Pre-qualification does not mean that you are approved. It’s more like a soft “yes” or “probably”. However, you will still need to submit a full application to be reviewed. This will incur a temporary ding on your credit score.

Credit limit is too low

Credit limits are limited to $300 and may be lower due to fees. An account with a $59 annual charge might have a credit limit of $241. This is because the issuer charges setup and maintenance fees.

Low credit limits make it easy to have a high utilization credit card. This can damage your credit, even if you are trying to improve it. A credit limit that is floor-low is not worth the annual fee.

A secured credit card is a good option for those with poor credit. The credit limit is usually as high as the deposit amount.

The Capital One Platinum Secured credit card might be an exception. The card comes with a $200 credit limit and a $49, $99, or $200 deposit. After six months of regular payments, you can get a higher credit limit. You’ll get your money back no matter how much you deposit. It doesn’t charge an annual fee like the Indigo card.

Also Read: QR codes

How to cancel your Indigo credit card

Are you ready to stop using your Indigo credit cards and pay with cash or your debit cards? We’d love to assist you in this. These are the steps to complete this process.

Step 1: Contact Indigo Customer Service

Indigo customer service

Indigo customer support can be reached at 866-946-99545. The website doesn’t list the hours of customer service.

Calling Indigo customer support seems to be the only way to reach them. There is no chat option on the Indigo website. However, you may be able to find one by logging into your account.

Step 2: Return Indigo Cards to the Company

According to the website’s fine print, “The closing of an account will not be effective until you have returned all of the My Indigo Card that we have given to you.” We found the correspondence address of the company, which could be the one you use.

Genesis FS Card Services
PO Box 477
Beaverton, OR 97074-4477

Step 3: Stop using your card.

According to the cardholder agreement, My Indigo Card card users must stop using it after they cancel it. The company will not cancel any automatic billing arrangements that you have made on your account.

Additional language in the contract you sign makes it clear that you must continue to use the card even after cancelling it with the company.

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